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Malware messages

Posted: Wed May 06, 2015 8:11 am
by bruce
If anyone here is getting malware messages when you try to sign into the Nest, please know that we are aware of the situation and are working to address it. If you see anything like that email me at bruceanliker@yahoo.com and let me know. Yeah, I know, how will they see this message if they can't sign in? :D

Re: Malware messages

Posted: Wed May 06, 2015 8:12 am
by steved
I got one of those the other day, but i went back later in the day and it was fine...

sjd

Re: Malware messages

Posted: Wed May 06, 2015 8:15 am
by bruce
Most likely on one of the days Dave had worked on it... I got those messages, and Eric has too, so we're hammering Dave constantly about it.

Re: Malware messages

Posted: Sun May 10, 2015 8:56 am
by Dave
It's a symptom of being on a shared server. Another site on the same server (and same IP) had a compromise. While we've cleaned up the issue, and made some more advanced security changes, it's probably going to be a bit before some of the malware detection groups identify that everything is fine, and remove the IP from their list.

Re: Malware messages

Posted: Mon May 11, 2015 8:10 am
by bruce
Thanks Dave!

Re: Malware messages

Posted: Tue May 12, 2015 9:21 am
by sdweatherman
Yep,
Can access the site from home now :) , but I can't get to it from work now :cry: . Hopefully they will drop the no access at some point.